Basically, we grant you a voluntary right of return of 30 days for your order. During this time, you can easily cancel your purchase* and return the purchased items. Please make sure that the items you return are in their original condition, not worn, with the original labels and that all parts of the original packaging are included in the return shipment. You can find further information about your right of return and cancellation in our terms & conditions.
*The voluntary right of return does not apply to gift vouchers, free gifts and bundle/set items.
Returns from abroad (outside Germany)
The customer bears the costs for returns from abroad. Please send your return sufficiently stamped to the following address:
Unstamped or insufficiently stamped returns will not be accepted by us and will be returned to the sender.
This is the right way to give up your return shipment from abroad: